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Khalasny • Suez • 24/7

Less hassle.
We’ll handle it.

Find a specialist for your home or shop
24/7

Subject to a suitable technician being available in Suez.

Find your serviceTrack your request
Illustrative Khalasny technician
Repairs & installation✦Finishing & improvements✦Moving & cleaning✦Event planning
Care for your space

What can we help with?

Serving Suez
What can we help you with?

Your service is one step away.

The right specialty
A clear price before work
Management support
Request a service now
Need something else?Tell us about another service
One coordinated service for your unit

Complete unit finishing.

Apartment, villa, shop or office? We start with a site survey and agree on the scope, specifications, budget and schedule.

Electrical & plumbingPlastering & waterproofingFlooring & paintingCeilings & plasterboardCarpentry & aluminium

Scope, materials, price and timing depend on the survey and agreement. Include the unit type, area, current condition and desired finish in your request.

Request a finishing survey
Illustrative modern apartment finishing
Ready to finish your whole unit?

From the site survey to the scope, specifications and schedule.

Request a survey
Illustrative technician repairing a kitchen sink
Services for your home, shop and office

Repairs, installation, moving, cleaning and event planning.

Choose your service
Keep it simple

3 steps to get things done.

1

Choose what you need

Select a service and area, then describe the work.

2

Agree on the details

The technician sends a quote in My requests. Accept, decline or suggest a change.

3

We coordinate the work

After confirmation, we arrange the provider and follow up on your request.

Start your request

Tell us what you need.
We will arrange the rest.

No account needed to get started.
Complete the form. Your request is automatically available to active technicians in the service category.

We confirm the price and time with you before work starts. Submitting this form is not a confirmed booking.

1 Service2 Your details

What do you need help with?

Describe the issue so we can match the right service.
Continue to your details

How can we reach you?

Service location

At the service address? Add your location in one tap.

Required

We ask for location access when you continue if no location is saved. You can change the saved service location anytime.

A location link is required. Booking for somewhere else? Add its map link and enter the building, floor and apartment number above.

Already have a location link? Add it manually

Your request is automatically available to active technicians in the service category. Your phone, address and location are shared only with the assigned technician. Price and timing are agreed with you.

After inspection, review labour, parts and delivery separately and approve before purchase or work. Delivery is priced when needed and requires your approval; no delivery means no delivery fee. You can request a different date; the original appointment remains until management confirms availability. No automatic rescheduling charge. We aim to process eligible refunds within 24 hours after complete details; disputed cases need review and bank posting times vary.

Clear charges before you start

EGP 200 inspection fee — credited in full against labour only.

When work proceeds, EGP 200 is part of the labour total, not an extra charge. If labour costs less than EGP 200 and you paid the inspection fee, the difference is returned. For EGP 150 labour, EGP 50 is returned.

If the inspection was performed and you choose not to proceed, EGP 200 covers the visit and inspection.

Materials, invoices and your right to check prices

Materials and spare parts are separate from labour. We obtain them with an invoice from the supplier in the customer’s name, listing items, quantities and prices.

Check that the invoice clearly states the supplier’s name and phone number. You can contact the supplier to check material prices. If these details are missing or the technician requests money outside the agreement, report it to Khalasny management from your request.

Customer terms and conditions

Availability and confirmation

Requests are available 24/7 subject to a suitable technician being available in the service area. Submitting a request does not guarantee availability or an arrival time.

Prices and additional work

Labour is based on the quote you accept in the request. Neither customer nor technician may add services or change the price outside the system. Additional work needs management approval followed by your approval of its scope and price before execution.

Service fee

A service fee of EGP 20 applies once per completed request and is not repeated for additions. Platform commission is deducted from labour and is not added to your bill.

Cancellation and payment

You can cancel without fees before a technician accepts. After acceptance, management reviews the cancellation and approved work performed. No completion service fee applies to incomplete requests. Inspection charges follow the displayed policy you accept. Reported collections remain unconfirmed until verified.

Safety, privacy and complaints

Check that the arriving technician matches your request and do not share login codes. Contact details and the address are shared with the assigned technician for the service. No photography or recording without lawful permission. Report unapproved charges, problems or damage through the request and retain invoices. Closing the request does not waive your legal rights.

Your request at a glance

Edit service
Service
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Details
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Service address
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Review your details, then follow technician acceptance and the price quote in My requests.

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Khalasny in your pocket

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Install Khalasny and open its icon whenever you need a service.

Add Khalasny to your phoneInstall through your browser, without an app store. Availability depends on your device.
Tradespeople & service providers

Good at what you do? Join us.

Send your name, trade, experience and service areas in Suez. We will contact you.

Apply with Khalasny
Your safety matters to us

Clear expectations. Respect on both sides.

Your safety matters to Khalasny management. Report extra money, invoice issues or inappropriate behaviour using “Contact Khalasny management” inside your request.

“Contact Khalasny management” appears in your request after the technician confirms arrival. Internet is required to notify management.

Before you request

Let us make it clear.

Have another question?
Contact us

Which areas do you serve?

We currently accept requests within Suez. Availability depends on the service and area.

How is the price calculated?

After the technician accepts, transfer EGP 200 inspection to the displayed bank account and upload the receipt. Departure requires management verification of receipt. The amount is credited against labour only; any excess over labour is returned. Approve final labour after inspection. If the technician does not attend, the amount is refundable. Materials require a supplier invoice in your name with the supplier name and phone. If you stop after the inspection, the fee covers the visit. The Khalasny service fee is EGP 20 per completed request, charged once even when work is added to the same request. Platform commission is deducted from labour and is not added to your bill.

Do I need an account to request a service?

Send your request directly from the website without an account, then track it under “My requests” on this device.

Can I install it on an iPhone?

Yes. Open the site in Safari, tap Share, then Add to Home Screen. Enable Open as Web App if shown.

Is my booking confirmed when I submit the form?

Your request is recorded for management and shown to all active technicians in the same service category. The first technician to accept takes the request. Booking is confirmed after you agree on the price and appointment.

Your experience matters

Good service starts with listening.

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